Onslaught Six wrote:Tigermegatron wrote:FWIW,3rd party TF toy companies ARE STILL WINNING THE BATTLE,When it comes to creating more accurate updated homages. examples: TFC Hercules,MT Giant,those basic sized G-1 styled insecticons trio. not-springer tripple changer toy. not-arcee's toys. MP conehead seekers with remolded wings,etc......
Except all those things cost more than three times what figures their size are worth. Fuck that. I'm not paying convention prices for Deluxes when Hasbro can do it just as well.
Except that Hasbro can't do it just as well, the whole point of this conversation. They probably *could* do it if they wanted, but they don't want to try. You can't really compare prices against something Hasbro won't deliver, that's the point of the thing - Hasbro doesn't deliver the sorts of things that are desired, so it becomes apples vs oranges:
3rd Party Super Awesome Devastator = $600
Hasbro Super Awesome Devastator = Vapor
BWprowl wrote:Double-post because this one is me conceding a point.
Alright JT, I can admit where there may be a problem, re: distribution and new product on shelves. I honestly hadn’t noticed the six-month gap because of my aforementioned spread-out buying habits. Plus I think I’m still comparing the ‘worst of times’ to that period right after the Movie hit in 2007 where there were No Transformers On Shelves, Period. THAT was the worst time to be a collector for me, I still have traumatic flashbacks to those hope-destroying blank red walls you would always see in Target, so as long as there are toys in the aisles, that’s a reason to be positive, at least for me. But like I was saying, you’ve got a point. While DOTM (in my opinion) still covered an impressive breadth of product, there were definitely less waves of it (We barely got like, what, four waves of Deluxes?). And while my wallet may be happy for the incoming 6-month or so gap of Just Prime toys until new Generations stuff hits, I’ll also be disappointing to have little to check out until then (I may pull like a lot of fans, including myself, did with GI Joe during the gap between Movie and Animated and adopt a ‘placeholder’ toyline in the meantime).
IMO, the post-movie1 famine wasn't as bad because I could see Hasbro was moving to replace existing product and had new product on the horizon that was worth a damn - retailers were so enamored with how well TF:M1 product was doing that they did the unthinkable, they kept MASSIVE empty shelf space going through a reset because they knew what statement it made to consumers, that the retailer was dedicated to that line's future. The last 6 months has been the opposite, Hasbro has a shaky future on the horizon with lower support, poor communications with consumers, and a swath of canceled products going all the way back to before Botcon really (I'm looking more at the canceled Generations-style basics and the produced-but-liquidated pieces, but since those are the same SKU as the movie line and intended to keep retailers on the line through until the movie came, it's somewhat in the same box).
I've been in the game a loooooong time now, and what happened with the first movie being so popular was never a bad sign to me; it's this situation of trickling product, late product, no word, shaky future lines, etc., that's the sort of thing I've seen Hasbro do before and end up not just with the immediate problems and failures, but that ripple across the entire future of a line: 3 seasons of bad sales and poor support to retailers means those retailers are going to be wary of the next line, so Hasbro has to downgrade their plans to fit, which doesn't sit well with consumers who give retailers sales problems, and you end up in a downward spiral that is bad for collectors for years to come. Hasbro management has checks and balances in place to address those things, but they require compromises that we collectors often take the brunt of, and it is difficult when brand management keeps changing or has a lack of strength in their vision.
Anyway, I’ll just try and stay positive about the whole situation, since that and supporting the brand by buying the stuff I do want is all I can really do. Getting super-upset about stuff like this will do absolutely zilch to change it, so I might as well not let it get to me.
I think you misunderstand my motives, I'm not being negative about the situation, I'm not suggesting boycotts or any action at all - I just bought Wheeljack for $15 which is silly expensive - I'm being pragmatic about a situation that is negative. But the idea that it's not upsetting, I cannot pollyanna this, it's been building for months now - if Hasbro had addressed the missing product and problem distribution on FEs back in, say, November, collectors could have adjusted their hunting, helped each other out better, not spent all their time hoping and hunting the DOTM pegs for product that will never arrive.
So I guess the question is, what would the solution be? I know a lot of people have been saying that, instead of two or three separate lines to overwhelm retailers with, that Hasbro should just have one blanket ‘Transformers’ line that toys from all current series could be released under. That’s not a bad idea, and it would allow them to put product out that may have missed its old line without having to worry if it fits with the current line or not. On the other hand, it means things would come out slower, with retailers only ordering the then-current case assortments with like 6-8 different figures per, and having to wait until later waves just to get a few new toys from different series.
One thing I think would definitely help would be if Hasbro could figure out online sales to save their life. We all know HasbroToyShop is a joke. Does Hasbro realize that they could have made gangbusters last year had they just sold Windcharger at retail price through an online storefront of some kind? Ditto Rumble and those last few PCCs. It’s a pity Hasbro discontinued those Q&As (as if they ever really read them anyway), people could tell them that stuff like this was a good idea!
First off, Hasbro is committed to their retail partners over HasbroToyShop, which is why HTS doesn't get exclusives unless it's a convention exclusive they sell in person as well as online, so HTS just isn't going to work out -- especially since they already have a direct-market online sales in the form of the Official TF Collectors Club, and honestly I think that's so super-niche that it's unusable in this conversation. Hasbro for some reason doesn't want to follow Mattel into the direct-market niche sales racket, and I can sort of see why, it's a risky business model aimed exclusively at an exceptionally-demanding audience, and it's very difficult to make the sales numbers Hasbro looks for in creating a product.
All that said, Hasbro has a fantastic exclusives division, it's just that Transformers hasn't gotten much play there in the past few years aside from Masterpieces. Most TF exclusives over the last year or 2 that I can remember are just boxed sets of existing figures with alternate paint jobs - fine for casual market consumers, but it eats up the TF exclusives budget and doesn't leave retailer real estate space for those special items from the collector market-focus. Worse still, many of those box-up repaints aren't even product that required catching up, much of it was available the entire time of its initial run. So if they freed up exclusives space, they could use more of those canceled molds getting product into collectors' hands via the exclusives route.
Ok, now that out of the way, to address the larger problems of the main line, let's look at the lines Hasbro currently has on shelf:
- Movie (in the process of being canceled but retailers still have existing orders of old stock coming in)
- Prime
- Generations
- Rescue Bots
- Other Younger Kids Stuff
- Bot Shots
- Kre-O
- Licensed-brand Transformers (SW, Marvel)
Probably even some other stuff, although I think Speed Stars is dead. But there are a lot of expressions for the brand. So first off, I think Hasbro needs to reassess their market strategies - having one unified main line won't really help because they have a lot of audiences they're trying to address at once: casual adult consumers, older kids, hardcore collectors, parents, gift-givers, nostalgia consumers, teens - most of those fall into 2 categories: hardcore consumers, and casual consumers. Hardcore consumers are the collectors, the casual nostalgia fans, and a subset of the parent-buyers; Casual consumers is the kids, teens, gift-givers, and adult toy fans who aren't stuck on nostalgia. Hasbro for a while was doing a good job segregating their priorities with those 2 different audiences, but I think they got caught up too much in factoring in the crossover appeal which led to compromises. So, my first fix is "draw better lines in the sand between your consumers". The brand has shown for years now that it can support 2 living SKUs so long as each SKU caters to its market well, that path needs to be returned to.
Hasbro has to get control over their wave-to-wave carry-forward choices and stop relying on repaints so heavily. They need to get in better touch with their market, respond a lot faster and become less inflexible on assortment changeups. And of course repaints are a big part of the Hasbro business model, but in the last 2 movie lines they have frontloaded their lines only to have later waves that are nearly all repaints and carry-forwards while ignoring new product development. These schedules are a disaster, leaving the brand coming up way short in later waves without enough dynamic new product to draw customers back in -- either you develop an entire line at once and then move on to developing a succeeding line, OR you remain on a constant development cycle trying to keep the existing line continuing on a consistent pacing; but this halfassing of it, using repaint after repaint to carry the line until you can catch up with 1 or 2 new molds just isn't cutting it, it's too much start-stop-crawl to be consistent for the market.
Hasbro also needs to do a better job getting store representatives into vital areas, keeping their pegs organized and properly stocked, pulling back product that isn't moving -- you're never too big to do small work, because when you stop doing that small work, it becomes a big problem eventually. They need to keep their eyes on the "switch point" where they switch off from the end of one line into the beginning of another so they don't waste resources on end-of-line cases that retailers won't stock much of. Hasbro needs to do a better job of advertising the line too, they really aren't doing much to advertise it and what they do have doesn't make much of the toys OR the characters. And that leads me to another point...
Get toy focus back onto the characters. There seems to be some aversion to this the past few years, the bio notes get simpler, the character art gets more generic, basically the assumption being that the existing media - whether it's the movie, the new cartoon, the video game, or even the classic G1 series - will do all the heavy lifting for selling the figure. The toy sells because of its play appeal but also because of its personality, and the packaging hasn't been doing a very good job of moving that message. Hell, the packaging doesn't even do a good job of co-selling other product in the line anymore! Hasbro has split the brand into 2 halves: developing the toy line, and developing the brand as a media expression - but that fractures the vision for the line, there's no one entity at Hasbro anymore that can express a passionate vision for both at the same time, not really.
Another thing, there is a very poor management of the various pricepoints right now. Cyberverse has its own 2 pricepoints, mainline has 3 pricepoints generally, but there's no "special" pricepoint anymore, nothing that has electronics or combiner gimmicks, and the basic pricepoint has become too fractured for its own good. Deluxe and Voyager are trying to be the same thing too often. Leader-class is now the go-to for anything "special" but those items are generally out of price reach of the casual consumer audience who most craves those "special" gimmicks, so they make compromises between the casual consumer market and the hardcore consumer market until neither are well-satisfied. They also need to get control of their pricing, value is getting away from them and their designers are coming up with too many cheap gimmicks (mechtech) and boring figures.
Hasbro needs to reconnect with its market bases, needs to reconnect with its retail partners, needs to refocus on a stronger vision, needs to get ahold of and even ahead of trends in their market, and needs to get back on a schedule that delivers better pacing. I think if they do that, they can keep 2 mainlines going simultaneously and even keep a few satellite expressions as well. Once they get brand management back under control and on track, they should really consider developing a better outlet for collector-focused product, use the OTCC to put out riskier stuff and more of it a la Mattel's Matty Club or even Sideshow's high quality product direct-market website, don't keep following the failure that is the GI Joe collector club. Once they get a quality direct-market line going, they could expand it to the part of their younger market that is viable to fold into the hardcore base -- more of today's kids can be tomorrow's hardcore collectors if the avenues are open.
Sorry this is so long, I just thought of another point that Hasbro's gotten away from lately: consumer communications! Q&A is dead, it was troubled from the start because the brand management didn't want to be as open as Hasbro's Star Wars brand management was, but just look at Hasbro's pathetic news updates on their Transformers sites - it's a burst of news when there's a new site to highlight the new brand, and then nothing for months only to vomit up a piece of PR that usually they had already sent out to other media outlets so it's not even news anymore. There is no feeling of community from them, it's just "buy our product, thanks bye!" and it lowers collector morale while leaving casual consumers in the dark about the product line.
The problem with just 1 line at a time is that they won't have enough room to market to their 2 customer bases, and worse, they won't have retailers on board for when the next separate expression comes along. They need 2 separate SKUs to ensure a strong "family of lines" branding presence as well as to keep transitioning from line to line smooth, instead of the rockiness of going from expression to expression under 1 SKU. Of course, having a 3rd line makes no sense if the market isn't super hungry for the overall brand: I'm looking at you PCCs who were obviously not ready for their own SKU. There also wouldn't be room to do big things if TF:Prime has to share case-space with the Fall of Cybertron Combaticons, you'd end up with cases stepping on each others' toes, constant assortment revisions, and no room to carry forward anything that didn't make it in its initial assortment.
Also, I’m not sure I’d mind the brand pulling another G2 and going into a lull-induced hibernation for a while. Could result in another Beast Wars where they’d be forced to innovate and we’d finally get something truly different again. Transformers kicked ass when I was a kid (yeah, I said it Dom, what’chu’gon’do?) because year after year, I never knew what they were going to turn into next. Regular animals? Robot animals with vehicle bits? Critters mixed together? Alien vehicles with heads and eyes and shit? Even RiD was a wild change since it’d been quite a while since I saw Just Regular Vehicle Transformers. But ennui for robots turning into cars has set in again, and I’d really like to be surprised by the brand again soon.
Beast Wars wasn't Hasbro forcing TF to innovate, they had just bought Kenner and basically threw them the TF brand saying "we're too busy to give a crap about this brand anymore since we choked the life out of it, do whatever" and Kenner took the ball and eventually ran with it their own way, separate from what Hasbro had been doing with the brand. Kenner had a different design philosophy and that new blood helped make Beast Wars unique enough that it succeeded on its own until Hasbro was ready to take notice of their license again. Hasbro is currently making a mountain of money off of licensing the Transformers brand as a media expression, so there's nothing to be gained by thinning that right now. They need new visionaries to reinvigorate the brand with new ideas without alienating the larger audience's understanding of the brand (so no cars fighting frogs, to take RID's example; or no Animorphs). Prime is trying to do that, but unfortunately Hasbro needs more traction to get The Hub going and more audiences to get the TF:Prime toy line going, so it's a catch-22, and I don't think Prime has a real vision for the brand overall.
Onslaught Six wrote:That's the thing--Hasbro doesn't actually run HTS. They just contract some other people to run the retail end of it and only buy toys from them. They have to order cases like everyone else.
You are wrong and right: HTS is a Hasbro division, but they run it like a business so they have them order like a separate entity.
The only thing is, Hasbro--for whatever reason--does not believe that that demand is there. And let's think about this for a minute, from a pure business perspective.
Your post is a good one, but I'll only call out this part because I want to say that... They understand there is some demand, otherwise they wouldn't bother going to Botcon and Comic-Con, it's just that they don't believe there's ENOUGH demand to warrant investing a hundred thousand dollars on developing the product. They don't believe there's enough hardcore market to cover their costs, much less make their minimum profit margin. They know they can't sell 50,000 units at a $2 profit to make that hundred-grand of development costs back, and if they only make 5,000 units at $20 profit a unit they'll have to charge a lot or go direct market, both of which will drive away customers and piss off their retail partners. So basically, without someone in charge who has their finger on the pulse of collectors well enough to cross the line into mainstream market better (or deliver a product so satisfying to that hardcore market that they are assured of the minimum sales), they either need to take a leap of faith or keep looking for the sweet-spot between low unit sales and reasonable prices for the quality expected, which to a degree Masterpiece keeps being an example of. With direct market, Hasbro keeps more of the profits, but takes more of the risks.
Hasbro has to pay executives, lawyers, drop-testers, packaging designers, shippers, product designers, large-scale manufacturers, materials providers, rents, ad firms, taxes, lobbyists, market researchers, and store representatives, all of which contribute to a higher level of overhead than a small company requires, so each toy Hasbro makes comes with a tiny portion of that against them.
There is some acceptable level of compromise that collectors are willing to make, I think this thread shows how close that Bruticus set came to the idea - it's $65 plus tax altogether but it doesn't quite cross the threshold for being "good enough" for what we're talking about, they put in too many compromises for the casual consumer market to ensure more unit sales.
BWprowl wrote:Like I said, that’s what I was thinking too. But it’s like, when they have toys ready to go, and the retailers don’t order them or screw them into cancellation somehow, with stuff like Windcharger and the FE Prime molds, why doesn’t Hasbro, instead of cutting their losses and just chucking the things to Ross or Five Below or whatever, put what they’ve got up for sale on their own website (not HTS, I mean like some actual, official Buy Shit From Hasbro website that’s only hypothetical at this point)? Like I said, they could sell this stuff at *retail* price, and not only could I almost guarantee that they would all sell to people like me and all those saddlesore fans of Prime, but they’d make back some KILLER profit since all that retail price wouldn’t actually be going to retailers. And how’s Target or Wal-Mart going to pitch a fit over them selling stuff like that, when they’re the ones who didn’t want it in the first place? If anything, it might motivate the retailers to actually accept/bring in those toys the next time, once they see them selling well on Hasbro’s site.
After the drubbing Hasbro took with Star Wars: Episode I nearly taking down the company, Hasbro restructured so that no one brand would be more than 10% of the company, and they sold off their warehouses so as to avoid just stockpiling hoping for alternate-market sales. Hasbro no longer has any warehouses at all, and HasbroToyShop is a for-profit business so they have to buy their product from their own parent company - HTS as a subsidiary needs to remain profitable, and they don't see value in just buying up something because Hasbro screwed up, they also don't want to take the risk.
Also, another weird thing is that Hasbro would rather hold back production if they don't think it'll make back its budget because they think it may have release avenues later on, either as exclusives or re-released into the mainline at a later date, so they have the factories they hire hang onto the molds since it's a lot easier to store a mold than a mountain of product. This does backfire for something like the TF:Animated Voyagers though when they don't match the later aesthetic and there's no future release avenue available to them.